How do I link my account with the Fatoora platform (phase two) step by step?

Phase two of e-invoicing means every invoice you issue is sent automatically to ZATCA's Fatoora platform. It is enabled per account: contact the Mazoon team to enable it for yours, then complete the following steps yourself in a few minutes.

Have ready before you start

• The national address proof of the establishment: building number, street, district, city, postal code and additional number.
• Access to the Fatoora portal (fatoora.zatca.gov.sa) with the establishment's account.
• The VAT number and national address of each business customer.

Steps

1. Open General Settings → Settings → Tax & E-Invoicing — image 1. Check the VAT number (15 digits) and the commercial registration, and that Enable e-invoicing is on.
2. Write the legal name exactly as registered with ZATCA, the business activity, then the national address of the establishment as in the proof: building number 4 digits, postal code 5 digits, additional number 4 digits.
3. In the phase two box choose Phase 2 (send every invoice to ZATCA) and the invoices you issue: “Tax and simplified invoices”, or “Tax invoices only” if all your customers are businesses. Then press Save.
4. Complete the card of each business customer: VAT number and full national address — image 3. Without them ZATCA rejects the tax invoice. Individual customers need nothing.
5. Sign in to the Fatoora portal, choose Onboard new solution unit/device, request one code and copy the OTP shown. It is valid for one hour only.
6. Back on the tax tab, in the Fatoora portal link card choose Production (real invoices), paste the code into OTP from Fatoora portal and press Link with Fatoora — image 2.
7. The system runs ZATCA's compliance checks automatically in about a minute, then the status shows Linked.

After linking

• Issue your invoices as usual; the system sends them to ZATCA automatically. Sent today: service invoices, engineering consultancy invoices and workshop invoices; the other modules follow.
• An invoice to a business (tax invoice) is cleared by ZATCA within seconds and cannot be printed or shared before. An invoice to an individual (simplified) prints at once and is reported within minutes.
• Follow each invoice's status on its page, and every document sent in E-invoices sent — see the article “E-invoice statuses at ZATCA”.
• An invoice sent to ZATCA can no longer be edited or deleted. To correct it press Cancel the invoice or part of it (credit note) on its page, then issue a correct invoice.

Notes

• If a warning about the currency, decimals or time zone appears at the top of the tab, fix it first: Saudi riyal (SAR) with two decimals, Riyadh time zone.
• If you changed the settings without saving, the system asks you to save first, because linking uses the saved data.
• Engineering consultancy: progress invoices are sent normally; advance-payment invoices and invoices with retention or an advance deduction are not supported yet.
• If the code expires or linking fails, get a new code and repeat the last step; a message explains why it failed.