How do I enable e-invoicing and the QR code?

E-invoicing in the system targets Saudi Arabia through ZATCA, in two phases: phase one puts the QR code on your invoices, and phase two sends every invoice to ZATCA's Fatoora platform automatically.

Phase one: the QR code

1. Set the tax number (15 digits) on the Tax & E-Invoicing tab — image 1.
2. Switch on Enable e-invoicing (ZATCA — Saudi Arabia).
3. Write the legal name exactly as registered with ZATCA.
4. Make sure demo mode is off, then press Save. From then on every approved invoice carries the QR code.

Phase two: linking with the Fatoora platform

It is enabled per account: contact the Mazoon team to enable it for yours, then you link yourself from the same screen in a few minutes.

Have ready before you start: the national address proof of the establishment, access to the Fatoora portal (fatoora.zatca.gov.sa) with the establishment's account, and the VAT number and national address of your business customers.

1. On the Tax & E-Invoicing tab: complete the legal name and the national address as in the proof (building number 4 digits, postal code 5 digits, additional number 4 digits), choose Phase 2 and the invoices you issue, then press Save.
2. On the card of each business customer: add their VAT number and full national address. Individual customers need nothing.
3. In the Fatoora portal: choose Onboard new solution unit/device and copy the OTP. It is valid for one hour.
4. In the Fatoora portal link card at the end of the tab: choose Production, paste the OTP and press Link with Fatoora, then wait until the status shows Linked.

The E-Invoicing Guide tab on the same screen shows these steps too — image 2.

After linking

• Service invoices, engineering consultancy invoices and workshop invoices are sent to ZATCA automatically; the other modules follow.
• An invoice to a business (tax invoice) is cleared by ZATCA before it can be printed or shared; an invoice to an individual (simplified) prints at once and is reported within minutes.
• Follow each invoice's status on its page, and every document sent in E-invoices sent under General Settings.
• An invoice sent to ZATCA can no longer be edited or deleted: correct it with the Cancel the invoice or part of it (credit note) button on its page, then issue a correct one.
• Engineering consultancy: progress invoices are sent normally; advance-payment invoices and invoices with retention or an advance deduction are not supported yet.

Notes

• If your organisation is outside Saudi Arabia, do not enable this; your invoices print normally without a code.
• The legal name is not necessarily the trade name; write it as it appears on the tax registration certificate.
• Linking needs the currency to be Saudi riyal (SAR) with two decimals; if a warning about it appears at the top of the tab, fix it first.
• Demo mode prints a code with sample data and a TEST badge, for preview only; switch it off before issuing real invoices.