🎁 Pay yearly, get 2 months free

Hotel & Booking Management System

Home › Sectors › Hotel & Booking Management System

Manage your hotel with confidence and professionalism… everything in one place.

An integrated system for managing hotels and hospitality units that gives you complete control over your properties, rooms, and units, turning daily booking management into a smooth and organized experience.

An advanced accounting and financial system with precise reports, professional management of properties, rooms, and units, a smart reservation system with fast check-in and check-out, integrated management of contracts, invoices, and payments, alongside a comprehensive human resources suite. With a dashboard for reports and room occupancy tracking, and accurate guest data management, every detail of your hotel stays under control.

All within a secure and easy-to-use environment, designed specifically for the needs of the hospitality sector in the Gulf region.

Don't just manage your hotel… elevate your guests' experience. Request your demo today!

Why Hotel & Booking Management System?

Clear Room & Branch Hierarchy

Properties split into buildings, split into floors, split into rooms/units — each unit carries a real status (vacant, occupied, under maintenance).

Automatic Double-Booking Prevention

The system automatically blocks a room's already-booked dates — no manual schedule-checking needed.

Check-In, Check-Out & Date Blocking

Log a guest’s check-in and check-out, cancel a booking, or block specific dates on a room (maintenance, holidays) — a complete daily booking engine.

Guest E-Signature, No Login Required

The guest signs the booking directly on screen, or receives a remote signing link with no account needed.

Security Deposit Management with a Movement Ledger

Receive, refund, or deduct from the booking's deposit, with a full ledger of every amount that moves.

Payment Collection & Receipts

Record a guest's payment, print the receipt, and attach proof of payment — all from the same screen.

Real Double-Entry Accounting

Every booking and collection posts as a real double-entry journal entry in the accounting system automatically.

Periodic Room-Owner Settlements

Automatically calculate what's owed to each room or unit owner after commission, then review, approve, and pay it.

Running Owner Account

Every owner has a running account showing every payment made to them, editable and printable.

Maintenance Requests & Recurring Contracts

Maintenance requests for rooms with attachments, and recurring maintenance contracts with automatic scheduling — all in one place.

Daily Booking Performance Report

Occupancy rate, revenue, and each room's performance over a period you choose.

Centralized Guest & Vendor Management

Every guest or vendor is one contact with communication history, tasks, and follow-ups, automatically linked to their bookings and invoices.

Professional E-Invoice | Saudi ZATCA Compliant | Auto WhatsApp Notifications | Supported Worldwide
Trusted By
الخط الأول لتصليح السيارات الخط الأول لتصليح السيارات
الأهداف الذهبية الأهداف الذهبية
شركة جروف الشرق للتجارة شركة جروف الشرق للتجارة
منصة كميتك منصة كميتك
مكتبة المنارة مكتبة المنارة
مكتب المحامي/ عبدالله مفلح القحطاني مكتب المحامي/ عبدالله مفلح القحطاني
الخليج الحديثة للأعمال الخليج الحديثة للأعمال
مكتب الدكتور عبد الله العبري للمحاماة مكتب الدكتور عبد الله العبري للمحاماة
ماجد الخروصي للمحاماة والاستشارات القانونية ماجد الخروصي للمحاماة والاستشارات القانونية
أسس لتأجير السيارات أسس لتأجير السيارات
السهم كار لتأجير المركبات السهم كار لتأجير المركبات
مؤسسة زهد للتجارة مؤسسة زهد للتجارة

Choose the right plan

All plans include the full features for your sector with complete technical support

Detailed plan comparison

Swipe the table sideways to see every plan

Feature Basic Plan 29 Omani Rial / month Try free Professional Plan 39 Omani Rial / month Try free Complete Plan 49 Omani Rial / month Try free
Users +5 OMR a month per extra user 3 users 15 users 25 users
Hotel buildings 3 hotel buildings 25 hotel buildings Unlimited hotel buildings
Storage 5 GB storage 10 GB storage 15 GB storage
Branches +10 OMR a year per extra branch 1 branch 3 branches 5 branches
Users, roles and permissions
Branch management
Contacts (guests, owners and suppliers)
Print templates
System activity log
Hotel setup: buildings, floors and rooms, each room with its status (vacant, occupied, under maintenance)
Daily bookings with available-room search and automatic double-booking prevention
Booking confirmation, guest check-in, check-out and cancellation
Blocking dates on rooms (maintenance, closure)
Guest e-signature on the booking, on screen or via a link sent to them
Guest payments with printed receipts
Security deposits: collect, refund or deduct
Long-stay (monthly) contracts with instalment schedules
Broker commissions on bookings
Room and unit owners: settlements, running account and an owner portal
Room maintenance requests and periodic maintenance contracts with automatic scheduling
Building and room expenses
Booking, occupancy, revenue and per-room performance reports
Chart of accounts
Journal entries and opening balances
Invoices and contracts
Expenses by department
Cheque management
Loans and repayments
Full financial reports (financial statements, trial balance, balance sheet, cash flow, account statement, balances, profit and loss)
Every booking and collection posted to accounting automatically
Free regular updates under the platform roadmap
—
Internal correspondence between staff —
External correspondence (incoming and outgoing) —
Licences and renewal dates with alerts —
Tasks and appointments with alerts —
Digital archiving, attachments and documents —
— —
A single profile per guest with communication history, tasks and follow-ups — —
Guests linked to their bookings and invoices automatically — —
Leads and sales opportunities — —
— —
Employees, departments and job titles — —
Employee contracts — —
Attendance and time tracking — —
Leave, leave requests and bonuses — —
Monthly payroll, allowances and deductions — —
Employee advances — —
Appraisals and appraisal criteria — —
Self-service portal for each employee — —
Full reports and statistics — —

Need a custom plan?

If your needs differ from the listed plans, contact us for a custom price quote.

Request Custom Quote

Frequently Asked Questions about Hotel & Booking Management System

No. The 7-day trial is completely free and does not require a credit card or any payment details.

You create your account, use the full system, and decide at the end of the trial whether to subscribe. There is no automatic charge and no commitment.

Nothing is charged automatically. When the 7 days end, you simply choose the plan that fits your business to keep working.

If you decide not to continue, the account is not renewed and no payment is taken. You can contact us any time and we will help you decide which plan suits you.

Yes. Mazoon ERP is a cloud system that runs in the browser, so it works on mobile, tablet and desktop without installing anything.

You sign in with the same account from any device, and your data stays synced across all of them.

Yes. Your data is stored on secure servers, and a backup is taken every day.

Each business has its own separate workspace, and only the users you create can reach your data — each with the permissions you assign.

Yes. The full interface is available in Arabic and English, and each user can switch language from inside their own account.

This is useful when part of your team works in Arabic and another part prefers English.

Yes. The invoice is issued straight from the document that precedes it — the work order, the sales order, the booking or the contract — so its lines and prices arrive already set, with no re-keying and no forgotten item.

You can print it or send it to your customer, and it posts to your accounts at the same moment — which is what keeps month-end reports accurate without manual reconciliation.

The system also supports electronic invoicing requirements where they apply, issuing a tax invoice carrying your details and a QR code to the relevant authority's specification.

Updates are free. Every improvement and new feature added to the platform under its development plan reaches you automatically, at no extra cost and without you having to ask for it.

And because the system is cloud-based, there is nothing to install and no downtime — you sign in the next day and the update is already there.

This is the difference between a subscription and buying a program once: the system you use in two years will be better than the one you subscribe to today, at the same price.

Yes. Notifications are sent from a WhatsApp Business number registered to your own business — so your customers see your name, not ours, and the number stays yours.

We handle the whole setup for you: preparing the number, verifying it with WhatsApp, and linking the payment method inside your own account — a one-time fee of 25 OMR. There is no technical step left for you to do. After that it is 5 OMR per month to run and manage the service.

The cost of the messages themselves is billed to you directly by WhatsApp, based on what you actually send — we take nothing on top of it.

 

Yes. You organise the hotel into buildings, floors and rooms, each room with its own status, and run daily bookings with check-in, check-out, cancellation and the guest's e-signature; each booking calculates VAT, municipality fees and tourism fees at the rates you set. If some units belong to other owners, it calculates each owner's share of their units' bookings after your commission, and every booking and collection is posted to the accounts automatically.

When you create a booking, only rooms free for the requested dates are offered: the system excludes any room with an existing booking that overlaps those dates, an active lease, or a maintenance or suspended status. The booking form shows the dates already taken on the room, and the system refuses to save a booking for an overlapping period.

The Basic plan starts at OMR 29 a month for three users, Professional is OMR 39 for fifteen users, and Comprehensive is OMR 49 for twenty-five users, and yearly billing costs less. You start with a full seven-day free trial, no card needed.

Still have a question? WhatsApp us

Step-by-step guides for Hotel & Booking Management System

Building the portfolio: owners, buildings, and units The lease contract, instalments, and collection Owner accounts, commissions, expenses, and reports How do I add a building with its floors and units? How do I register a management agreement with a property owner? How do I create a new lease contract? How do I follow contract instalments and record a receipt? How do I take a security deposit and refund it when the unit is vacated? How do I record a daily booking for a furnished flat or chalet? How do I log a maintenance request and follow it up? How do I create a recurring maintenance contract and schedule its instalments? How do I record building expenses? How do I settle an owner’s account and pay out what they are due? How do I collect the office commission and pay the broker’s commission? How do I enable the owner portal and the tenant portal? How do I follow monthly collections and arrears? How do I add an owner, a tenant or a broker? How do I produce an owner statement? How do I read the daily booking reports? How do I pay maintenance contract instalments to suppliers? How do I renew or terminate a lease contract? How do I configure the property rental settings? What does the property rental dashboard show? How do I print documents and export lists to Excel?
Open the full guide

Articles about Hotel & Booking Management System

Occupancy and ADR: The Two Numbers That Govern Your Hotel’s Profit

A full hotel at low rates can earn less than a half-full one. How the three indicators are calculated, and whe...

Read article →
Hotel Management Software: What a Small Hotel Actually Needs

Hotel software is usually designed for large chains. Five capabilities a small hotel or serviced apartments ge...

Read article →