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Privacy Policy

How We Protect Your Data

We are committed to protecting your privacy and data security. Read this policy to understand how we collect, use, and protect information.

Last updated: May 2026

1 Information We Collect

When you use Mazoon ERP or contact us, we may collect the following types of information:

  • Account information: Name, email, phone number, company name.
  • Usage data: Pages visited, time spent in the system, features used.
  • Business data: Information you enter into the system such as invoices, inventory, and employees — this belongs solely to you.
  • Technical information: IP address, browser type, operating system.

2 How We Use Data

We use the information we collect exclusively for the following purposes:

  • Operating the platform and delivering agreed services.
  • Communicating with you about your account, updates, or support.
  • Improving platform performance and developing new features.
  • Complying with legal and regulatory requirements.
We do not sell your data or share it with third parties for marketing purposes under any circumstances.

3 Data Storage & Security

We take the security of your data very seriously. Our security measures include:

  • Data encryption during transit using HTTPS/TLS protocol.
  • Automatic daily backups of all customer data.
  • Storage on secure cloud servers with restricted access permissions.
  • Periodic security audits of the infrastructure.

Your data is retained throughout your active subscription. Upon subscription termination, data is deleted within 90 days unless you request otherwise.

4 Data Sharing

We do not share your data with any third party except in the following necessary cases:

  • Service providers: Technical partners we use to operate the infrastructure (such as cloud storage services), bound by the same privacy standards.
  • Legal requirements: If a competent legal authority requests it under applicable laws.

5 Cookies

We use cookies necessary for operation such as maintaining login sessions and language preferences. We do not use tracking cookies for advertising purposes.

You can configure your browser to reject cookies, but this may affect some platform functionality.

6 Your Rights

You have the right at any time to:

  • Request access to your personal data we hold.
  • Request correction of any inaccurate data.
  • Request deletion of your data (subject to legal requirements).
  • Request a portable copy of your data.

To exercise any of these rights, contact us via email or WhatsApp.

7 Children's Privacy

Mazoon ERP is intended for businesses and organizations only. We do not knowingly collect data from persons under 18 years of age. If we discover this, we will delete such data immediately.

8 Contact Us

For any questions about this Privacy Policy or your data, contact us: