How do I download a backup of my data?

Your data lives on Mazoon's servers, but you are entitled to keep a copy of your own. One button downloads your whole company database as a single file.

Steps

1. Open General Settings — image 1.
2. Press the Database Backup card, or the same link in the sidebar under General Settings.
3. A file named something like backup_…_2026-09-19_11-08-00.sql starts downloading.
4. Store it somewhere safe — an external drive or your own cloud storage.

What is in the file?

Your company database only: invoices, vouchers, journal entries, customers, suppliers, items, employees and everything you have entered. It contains no other company's data, and no uploaded files or images — those are kept separately in cloud storage.

Notes

• The button only appears to whoever holds the database backup permission. It is a sensitive one, because the file holds everything, so keep it with the owner or the system administrator.
• On large databases the download can take a few minutes; do not close the page before it finishes.
• The file is SQL, not Excel — it is meant for restoring a database, not for reading by hand. To export tables you can work with, use the Export to Excel buttons on the screens themselves.
• There is no self-service restore inside the system; if you need to go back to an earlier copy, contact the Mazoon team.
• Make it a monthly habit at least, and do it before any large change — posting opening balances or a bulk edit of items.