The services performance report: how much do services really bring in?

In a business selling both products and services, the services disappear among the goods figures. This report pulls them out on their own.

Steps

1. Open Sales → Sales Reports and press Services Report at the top — image 1.
2. Set from and to dates, and pick a branch or leave it on all branches.
3. Press Filter, then Export Excel if you want a file.

What it shows

Four cards at the top: total revenue, total quantity sold, total transactions and average per transaction.

Then a row per service: SKU, name, quantity sold, transactions, total and its share of revenue, sorted so the highest earner leads.

How to read it

• Average per transaction exposes your pricing: a low average with many transactions means small, exhausting jobs; revisit your minimum order.
• Share of revenue shows what your income really rests on. One service at 70% means a risky dependence on a single source.
• Quantity versus transactions: high quantity over few transactions means large customers; look after them.
• A service with zero revenue all period is a candidate for deactivation, to keep your pickers clean.

Notes

• The report covers items of type service only; products have Top Products under the Advanced tab.
• Services deduct no stock and never appear in balance reports, so this is the only place their performance is measured.
• If you see "No services found for this period", either the period is empty or you are recording your services as items of type "product" — check your item types.
• A user restricted to a branch sees only that branch's figures.