How do I open a POS shift and start selling?

You open POS and find a message: "Open a shift to start POS selling." This is not an obstacle but the basis of cash accounting: every sale belongs to a shift, and every shift has an opening float, a closing count and someone responsible.

Steps

1. Open Sales → POS.
2. Pick the terminal from the list.
3. Enter the opening cash — what is really in the drawer before the first sale.
4. Press Open shift.

The screen opens and you are ready to sell. The top bar shows the location, the terminal, and the date and time.

The rules that govern shifts

• One shift per user. With a shift open on another terminal you cannot open a second — close the first.
• One shift per terminal. If the device already has another employee's shift open, the system refuses unless you hold the permission to manage other people's shifts.
• Trying to open a shift on a terminal where you already have one simply returns you to yours rather than creating another.
• You cannot use a terminal assigned to a specific employee if that employee is not you.

Shift management

The Sales → Shift Management screen lists every open shift: terminal, branch, user, opening time and duration since it opened — image 1. It also offers a Force Close button, for whoever holds the permission, for a shift somebody forgot to close.

Notes

• Enter the opening cash accurately; an error here shows up as a difference at close of day.
• Open a fresh shift each day and never leave one running for days — the duration column exposes that instantly.
• A shift ties the cash to the device and the employee, and is what makes a cash difference explainable.
• A terminal with no warehouse will not work; link one under Inventory → POS Terminals.
• Closing a shift permanently blocks cancelling any of its sales — see the cancellation article.