Split payments at POS, and the customer’s change

A customer pays half in cash and half by card, or hands over a larger note and waits for change. POS handles both, and the difference between them matters in the accounts.

Paying by more than one method

1. Fill the cart and press the first payment method — cash, say — image 1.
2. Enter the amount received by that method, not the invoice total.
3. Press Add another payment method, choose the second and enter its amount.
4. The system shows the remaining balance until it reaches zero, then press Complete Sale.

The system creates a separate receipt per payment method, so the cash lands in the cash account and the card in the bank account — nothing collapses onto whichever method you happened to press first. That is what makes bank reconciliation possible at month end.

The customer's change

If the customer hands you 100 for an 80 sale, enter 100 as the amount received and the system shows 20 as change to hand back.

The important part: the system never records that 20. The receipt is booked at 80 only — what the business actually kept. The 20 left the drawer immediately, and recording it as cash received or as a customer credit would distort both the till and the customer's balance.

The same applies to a split payment: if the legs add up to more than the invoice, they are booked in order until the invoice is covered, and the rest is change rather than money received.

Notes

• You can see the effect under Sales Reports → Revenue, where collections are broken down by payment method at their real amounts.
• A cheque is accepted as one leg of a split payment, with its usual fields.
• Cancelling a split-payment sale deletes all of its receipts, not just the first.
• Do not enter the invoice total against every method — enter what was received by each.
• Read the shift report at close of day; it shows sales split by payment method, which is what you compare the drawer against.