How do I create a new laundry order?

This is the detailed entry screen, and it suits orders with many pieces or with notes. For a quick order at the counter, the POS screen is faster.

Steps

1. Open Laundry → New Order — Figure 1.
2. Pick the customer, or press Add Contact to register a new one with name and phone without leaving the screen.
3. Set the branch and the expected delivery date. That date is your promise to the customer, so do not treat it lightly.
4. Click a service in Quick Services or search for it; it is added to the cart. Then set the quantity.
5. Enter the discount and tax rate if they differ from the defaults.
6. If the customer pays up front, choose the payment method and enter the payment amount, or press Pay full amount.
7. Write notes if any piece needs care, then press Create Order.

Notes

• A note such as “oil stain on the left sleeve” protects you from a dispute at handover; write it while the customer is still in front of you.
• A weight service takes its quantity in kilograms, and fractions (such as 2.5) are accepted.
• On save the order gets a barcode and a tag for every piece; that is what makes later tracking possible.