How do I record a payment on an order and track the remaining balance?

Many customers pay a deposit at drop-off and the rest at collection, and the system tracks that for you.

Steps

1. Open the order from Laundry → Orders — Figure 1.
2. In the Payments section enter the amount and the date.
3. Choose the payment method, and enter a reference if it was a transfer or a card.
4. Press Add payment; the total paid and the remaining update automatically.
5. To correct a mistaken payment, press Edit or Delete next to it.

Notes

• Record the payment on the date it actually happened, not today’s date; collection reports are built on the payment date.
• A payment taken on the POS screen is attributed to the cashier shift, and that is what makes the drawer count possible.
• Do not delete an old payment to correct a small difference; add a new payment instead and keep the record honest.