How do I follow the orders list and change an order’s status?

The orders list is the laundry’s working board for the day: it tells you what came in, what is finished, and what is running late.

Following the work

1. Open Laundry → Orders — Figure 1.
2. Filter by status, branch or order date from/to, or search by order number or customer name.
3. Every row shows the total, the paid amount and the remaining, with the status in its colour.
4. To take it into a spreadsheet, press Export CSV.

Changing the status

1. Press Update status on the order’s row, or open the order page and change it there.
2. Pick the new stage (washing, ironing, ready, delivered…) and press Update.
3. Choosing Delivered records the delivery date automatically.

Notes

• Do not move an order to Delivered while an amount is still outstanding unless you have agreed it with the customer; the remainder stays as a debt in the system.
• Filter by Ready every evening and call those customers; it is the fastest way to clear your shelves.
• A cancelled order stays in the list for the record and is not counted in revenue.