How do I raise a non-conformance report (NCR) and follow its correction?

When you see work on site that contradicts the drawing or the specification, your job is to document it — not to mention it verbally and walk on.

Steps

1. From the project page open NCRs, or go to Engineering → NCRs — Figure 1.
2. Add a report with its number, description and the location within the project.
3. Upload before photos; they are stronger than any written description.
4. Write the required corrective action and the correction due date.
5. Move the status: open → correcting → closed, and upload after photos before closing.

Notes

• Never close a report before you have seen the correction yourself and photographed it.
• Before-and-after photos are what protect you with the client, the authorities and, if it comes to it, the court.
• An NCR left open for weeks means the defect is still standing in the building.