E-invoicing (ZATCA) questions

Short answers with examples on linking with ZATCA: sending, cancelling, payments and old invoices.

Does the invoice go to ZATCA automatically, or is there a button?

What happens if ZATCA's system is down when I save?

Why can't I print the invoice?

What is the difference between a tax invoice and a simplified invoice?

Can I edit or delete an invoice that was sent to ZATCA?

What is a credit note, and when is one issued?

What do I do if ZATCA rejects an invoice?

The customer pays part now and the rest later, or in instalments. What do I do?

Do I pay VAT on money I haven't received yet?

Can I invoice in stages?

Why does the VAT rate show zero, and why won't the system save?

Should I send my old invoices to ZATCA?

Why not enter old invoices in the system? What does "duplication" mean?

How do I enter what customers still owe from old invoices?

Can I issue a new invoice with an earlier date?

Advance payment: the customer pays before the work starts

Retention: the customer holds back part until the project ends

What customer data does a tax invoice need?

How do I link the system with ZATCA?

When does the linking certificate expire, and what then?

Try what you just read on your own data

Open a free 7-day trial — no credit card, with your own company link in minutes.

Start the free trial Plans and pricing or message us on WhatsApp